Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Pitlochry | GPhC Registration No. 9012511
Last updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online pharmacy weight loss clinic services.

Who We Are

Pharmacy Weight Loss Pitlochry is a GPhC registered online pharmacy (No. 9012511) serving patients in Pitlochry and across the UK. We are the data controller responsible for the personal information we hold about you. Any questions regarding this policy can be directed to us using the contact details provided at the end of this document.

Data We Collect

To provide safe and effective pharmacy and weight loss services, we collect and process the following types of personal data:

Identity and contact information: Full name, date of birth, address, email address, and phone number.
Health and medical information: Medical history, current medications, weight, BMI, and other health details relevant to your weight loss treatment.
Order and payment information: Prescription details, order history, and payment records.
Technical information: IP address, browser type, and device data collected when you use our website.

How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and issue prescriptions safely.
To fulfil and dispatch your orders. Once your consultation has been approved by our pharmacist, orders are dispatched within 1 working day.
To maintain accurate patient records in line with our legal and regulatory obligations as a GPhC registered pharmacy.
To communicate with you about your treatment, orders, or any safety concerns.
To improve our website and services through analysis of usage data.

Our legal basis for processing health data is the provision of healthcare services. For other personal data, we rely on contractual necessity and, where appropriate, your consent.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use essential cookies necessary for the website to function, as well as analytical cookies that help us improve our services. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Data with Third Parties

We do not sell or rent your personal data to any third parties. We may share your information in the following limited circumstances:

Healthcare professionals: We may share relevant medical information with GPs or other healthcare providers involved in your care, where necessary for your safety.
Service providers: Trusted third-party suppliers who assist us in delivering our services, such as secure payment processors and delivery partners, are bound by strict data processing agreements.
Legal obligations: We may disclose information where required by law or by regulatory bodies, including the GPhC.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Security and Retention

We take data security seriously and use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. Patient records are retained in line with NHS and GPhC guidelines. We will not keep your data for longer than is necessary for the purposes it was collected.

Your Data Rights

Under UK GDPR, you have rights in relation to the personal data we hold about you. These include the right to access your data, request corrections, ask for your data to be deleted where appropriate, and object to certain types of processing. You may also withdraw consent at any time where consent is the basis for processing. To exercise any of these rights, please contact us directly using the details below and we will respond within 48 hours.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please get in touch:

Pharmacy Weight Loss Pitlochry
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.